We want you to love your Captain Baltimore apparel. If you are not completely happy with your purchase, we are here to help.
Last updated: October 9, 2026.
30-Day Returns
You may return items within 30 days of delivery for a full refund. To be eligible for a return, your item must be unworn, unwashed, with all original tags attached, and in the same condition in which you received it.
How to Start a Return
Email us at [email protected] with your order number. We will confirm your return and send you our return shipping address along with return instructions. Please do not send anything back until you hear from us.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective, or we sent you the wrong item — in those cases, we cover the return shipping. If you are returning higher-value items, we recommend using a trackable shipping service.
Refunds
Once we receive and inspect your return, we will issue a refund to your original payment method. Please allow 7–10 business days from the date we receive your return for the refund to appear in your account.
Exchanges
If you would like a different size or style, we will process your return and help you place a new order for the item you want.
Damaged or Wrong Items
If your item arrives damaged or defective, or we sent you the wrong item, please email us at [email protected] with your order number and a photo of the issue. We will make it right, including covering the return shipping.
Final Sale Items
None of our current items are final sale. If any item is marked as final sale on its product page in the future, it cannot be returned or refunded.
Non-Returnable Items
Items that have been worn, washed, altered, or are not in their original condition cannot be returned or refunded.
Questions?
Contact us at [email protected] and we will be happy to help.