Captain Baltimore (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit or make a purchase from captainbaltimore.com (the “Site”), how we use it, and the choices you have. By using the Site, you agree to this policy.
Last updated: October 9, 2026.
Information We Collect
Information you provide directly. When you place an order, create an account, contact us, or sign up for our newsletter, we may collect your name, email address, phone number, billing and shipping addresses, order details, and the contents of any messages you send us.
Payment information. Payments are processed by our third-party payment gateways (including Stripe and PayPal). We do not store full credit or debit card numbers on our servers. Your payment details are handled directly by the payment processor under its own privacy policy.
Information collected automatically. When you visit the Site, we may automatically collect your IP address, browser type, device information, and the pages you visit, through cookies and similar technologies, to keep the Site secure and improve your experience.
How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders, and communicate with you about them
- Respond to your questions and customer-service requests
- Prevent fraud and keep the Site secure
- Improve the Site and your shopping experience
- Send newsletters and promotions you have signed up for (you may unsubscribe at any time using the link in each email)
Cookies
We use cookies and similar technologies to remember your cart and preferences, keep you signed in, analyze Site traffic, and personalize content. You can manage your cookie preferences through our cookie consent banner. If you disable cookies in your browser, some features of the Site may not work properly.
How We Share Your Information
We share your information only as needed to operate our business:
- Service providers: payment processors, shipping carriers, our newsletter/email service, and analytics providers, who use the data only to provide their services to us
- Legal compliance: when required by law or to protect our rights and safety
We do not sell your personal information to third parties.
Data Retention
We keep your information for as long as necessary to fulfill the purposes described in this policy — including processing orders, maintaining your account, and complying with legal and tax obligations — after which it is securely deleted or anonymized.
Your Rights
You have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain uses of it. To exercise these rights, email us at [email protected] and we will respond within a reasonable time.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at [email protected].